Continuing to look at how we are to handle criticism …
9> Surround yourself with positive people.
When you have optional time, spend it with people who will build you up. Enough quality time with positive people will minimize the effect of negative criticism in your life. It will also discourage you from being critical. When a hawk is attacked by crows, he does not counterattack. Instead, he soars higher and higher in ever widening circles until the pests leave him alone. Circle above your adversaries rather than battle with them. If your positive attitude has any effect on negative people, it will be because of your example, not your defensiveness. So rise above them. It really is hard to soar like an eagle if you identify with the turkeys!
10> Concentrate on your task or mission — change your mistakes.
Most people do exactly the opposite — they change their mission and concentrate on their mistakes. If you run from your task each time you make a mistake, you will never accomplish anything. You will always be in a state of frustration and defeat. The only real mistakes in life are the mistakes from which we learn nothing. So instead of dwelling on them, count on making them, learning from them, and moving on to finish the job. There’s an Arabian proverb they says if you stop every time a dog barks, your road will never end. Don’t let your mistakes become roadblocks; make them building blocks.
In order to build strong relationships you need to know how to take criticism graceful, but there are also times when you will have to be the critic. It is possible to confront without ruining a relationship, but use caution, because careless confrontation can be devastating. Before you confront and be critical, check yourself in the following areas.
TEN TIPS FOR GIVING CRITICISM
1> Check your motive.
The goal of confrontation should be to help, not to humiliate. Three key questions will help you expose your true motives. So ask yourself:
A> Would I criticize this is it were not a personal matter? Sometime we react differently when we are emotionally or personally involved.
B> Will criticism make me look better? Cutting someone down to boost yourself up is the lowest form of ego gratification. It’s the sign of a very insecure person. Remember that it isn’t necessary to blow out another person’s light to let your own shine.
C> Does this criticism bring pain our pleasure to me? When it is painful for you to criticize others, you are probably safe in doing it. If you get the slightest bit of pleasure out of doing it, you should hold your tongue.
2> Make sure the issue is worthy of criticism.
To whom does it really matter? Sometimes our pride causes us to engage in skirmishes that need never happen. Continual, petty criticism is the mark of a small mind; you have to be little to belittle. The secret to not letting yourself be distracted and needled by insignificant issues is to keep your head up and your eyes on the goal.
3> Be specific.
When you confront you must be tactfully explicit. Say exactly what you mean and provide examples to back yourself up. If you can’t be specific, don’t confront. People can usually tell when you are skirting an issue and will not respect you for it.
4> Don’t undermine the person’s self-confidence.
Try to find at least one area in which you can praise the person before you expose the problem. Stay away from all-inclusive statements like, “You always…” or “You never…” Assure them that you have confidence in them and their ability to handle the situation correctly.
5> Don’t compare one person with another.
Deal with people on an individual basis. Comparisons always cause resentment and resentment causes hostility. There’s no need to create a bigger problem than the one you already have, so why arouse heated emotions? If you stick to the facts, you’ll be less likely to put the person on the defensive.